Planning for Diminished Financial Capacity and Illness

Steps to Take

Organize your important financial documents

– Store your financial documents in a safe, easily accessible location. Give copies to trusted loved ones or let them know where to find them
examples: Insurance policies, pension and other retirement benefit summaries, Social Security payment information, and contact information for financial and medical professionals, such as doctors, lawyers, accountants and securities professionals

Provide your financial professionals with trusted emergency contacts

– If you work with a financial professional, provide that person with emergency or alternate contact information in case he or she cannot contact you or suspects something is wrong

Consider creating a durable financial power of attorney

– A financial power of attorney gives someone the legal authority to make financial decisions for you if you cannot

Keep things up to date

– If something changes (for example, you open a new account), be sure to keep your information as current as possible

Speak up if something goes wrong

– If you ever think someone is taking advantage of you, or that you’ve been the victim of a fraud, speak up

[ October 17th, 2016.]

Summing up Massachusetts’s 2015 Financial Literacy Report Card



– Massachusetts is one of 12 states that does not require schools to offer financial education courses to students
– Research shows that as little as 6.9% of high school students in the United States can be considered financially literate


– 65% of Massachusetts students from the class of 2014 graduated with an average debt of $29,391
– Massachusetts ranks 11th highest in the country for average student debt per borrower
– Average student loan debt went up 73% from 2004-2014


– 35.3% of Massachusetts households would not be able to cover their basic living expenses for three months in the absence of an income
– 63% of senior households in Massachusetts are considered “economically insecure”


Overarching recommendations

– Aggregate, maintain, build upon, and increase accessibility to all financial education activities
and initiatives in the state
– Promote a public financial education awareness campaign
– Communicate with stakeholders about the family dynamic principle, and include it in all of the financial literacy programming within the Office of Economic Empowerment
– Work closely with the Legislative Affairs staff at the Office of the State Treasurer and Receiver General to monitor and advocate for ongoing legislation related to advancing the goals and recommendations put forth in this report

K-12 Recommendations

– Develop a method of evaluating the personal finance decision-making, knowledge, skills, confidence, and behavior of Massachusetts K-12 students in order to better assess their financial literacy
– Collaborate with the Massachusetts Department of Elementary and Secondary Education (DESE) to connect educators with financial education teacher training and professional development points
– Encourage public, private, and non-profit entities to share information, participate in events, and support development of programs that promote financial education among K-12 youth
– Create mechanisms and incentives for the various providers of K-12 financial education to convene regularly, share best practices, and coordinate their activities for school age youth and their families

College Recommendations

– Establish a College Financial Readiness Advisory Group to provide guidance and expertise to the Office of Economic Empowerment as it implements K-12 and College recommendations
– Provide students and their families with information on how to finance and save for college
– Identify and promote informed career exploration within high schools, organizations serving out-of-school youth, and institutions of higher education
– Increase the financial capability of college and college-bound students
– Advocate in support of improving access to college affordability tools, such as financial aid shopping sheets and loan forgiveness programs
– Provide educators and counselors with the tools they need to teach and incorporate financial education into their curriculums and programs

Adult Recommendations

– Create public/private partnerships to expand access to Basic Financial Education in budgeting, banking, use of credit, and consumer education with an emphasis on low-to-moderate income residents
– Identify and mobilize volunteer networks to provide financial education in communities and places of employment with a particular focus on low income residents, first-generation immigrants, women, veterans, and seniors
– Expand access to specific Transactional Financial Education (or “Just in Time”) and Advanced Individual Financial Coaching for individuals with complex financial issues
– Work with the Office of Refugees and Immigrants (ORI) to connect their constituency with reliable financial education, resources, and services
– Promote financial education for women to enhance economic standing with a focus on wage equality and the tools they need to be financially successful
– Increase opportunities for non-profit organizations, public agencies, and colleges to provide financial education to the Military, Veteran, Family and Survivor Community (MVFSC)
– Activate public/private partnerships to support local senior meeting places to strengthen their reach into the community and support the education and counseling that best serve at-risk elders
– Advance financial capability by coordinating with related federal and state agency efforts

[December, 2015.]

Making the Case For Financial Literacy – 2015

A collection of findings gathered by Jump$tart from other sources.

2015 Consumer Financial Literacy Survey

National Foundation for Credit Counseling/NerdWallet

According to the 2015 Consumer Financial Literacy Survey, conducted by the National Foundation for

Credit Counseling:

  • 59% of American adults said they deserve an “A” or “B” when it comes to their own personal financial knowledge.
  • 75% agree however, that they would benefit from advice and answers to everyday financial questions from a professional and 70% are currently worried about their personal finances.
  • 60% continue to spend without a budget. That is nearly the same as last year, which was the highest percentage in six years.
  • About one in five (21%) say they are now spending more than they did in 2014.
  • Although 33% carry credit card balances from month to month, the percentage with balances below $2,500 has increased by 4 percentage points over last year, while the proportion of those with balances of $2,500 or more has decreased by the same amount.
  • The number of those who pay off their balances each month has remained unchanged (49%) from the previous year. Nearly one quarter (24%) are not paying their bills on time.
  • Only 6% feel that their student loans were a good investment. More adults would advise against student loans than would recommend them (11% vs. 7%, respectively).
  • Of those who are repaying their own student loans or their children’s educational loans, 58% expressed that they are unable to establish emergency or retirement savings or purchase a car as a result of that financial commitment.
  • While 57% are saving for their retirement and 66% maintain non-retirement savings, 28% are worried that they do not have enough savings.
  • Although 65% use a savings account, less than three in ten use potentially higher-yielding investment vehicles such as a 401(k) (29%) or IRA (25%).

[April 7, 2015.]


2015 Prom Spending Survey

Visa Inc

Visa’s annual survey found economic disparities in what families spend on prom, with elaborate

“promposals” adding significantly to overall spending.

  • The cost of “promposals” averaged $325 in 2015; over one-third of the average $919 an American family spends on the prom.
  • Northeastern families will spend an average of $738 on prom night and $431 on “promposal” for a total of $1169.
  • Western families will spend $596 on prom night and $342 on “promposal” for a total of $937.
  • Southern families will spend $544 on prom night and $305 on “promposal” for a total of $849.
  • Midwestern families will spend $515 on prom night and $218 on “promposal” for a total of $733.
  • Canadians plan to spend $508 overall on prom of which $151 will be on “promposal.”
  • Dads plan to outspend moms by 63%, $1160 vs. $710.
  • Families with a total household income below $50,000 a year plan to spend $1109 on the prom.
  • Disconcertingly, those families making under $25,000 will spend a total of $1393 for the prom.
  • Families who make over $50,000 will spend an average of $799.
  • Last year, parents were planning to pay for 56% of prom costs. This year, that number has jumped to

73%, with teens expected to cover only the remaining 27%.

[March 31, 2015.]


2015 Teens and Personal Finance Survey

Junior Achievement/The Allstate Foundation

  • 48% of teens think their parents will help pay for college but only 16% of parents (of teens) report planning to pay for post-secondary education.
  • 84% of teens report looking to their parents for information on how to manage money, but 34% of parents says their family’s approach to financial matters is to not discuss finances with their children and “let kids be kids.”
  • Millennial parents, ages 18-34, are the least likely to be confident about explaining money management to their kids: 60% report feeling confident, while 76% of parents ages 35-44 and 79% of parents ages 45-54 report feeling the same.
  • When asked to consider the rising cost of college, a larger number of teens in 2015 are considering attending a local community college instead of another college or university: 22% in 2014 rose to 29% in 2015.
  • The gender gap continues in personal finance lessons from parents. Teen boys (31%) are more likely than teen girls (20%) to report that their parents help them keep track of money. Teen boys (88%) also are more likely than teen girls (80%) to report they learned to take care of money from parents.
  • The number of teens who think their parents don’t spend enough time talking to them about managing money significantly rose (21% in 2014 to 32% in 2015).

[March 25, 2015.]


Findings from Focus Groups of LMI Youth Regarding Saving and Spending

America Saves

In 2015, America Saves released a report on focus groups with first-time youth workers regarding their

saving and spending. They were asked questions about their thoughts, experiences, and behavior regarding saving, spending, and borrowing. Here are the top 10 insights about what these low- and moderate-income youth think:

  • They know it’s important to save, but don’t know how.
  • They know it’s important to start saving early and that they can start with small savings.
  • While aware of savings best practices, many had difficulty actually saving money and/or meeting their savings goals.
  • They are familiar with direct deposit but do not view it as a savings tool.
  • The most successful savers had two accounts–one for spending and one for saving.
  • They have contradicting feelings about prepaid cards.
  • They understand that spending is about temptation.
  • They understand that living within their means and saving is the way to accumulate wealth.
  • They feel proud earning money.
  • They don’t like the idea of borrowing money.

[March 16, 2015.]


8th Annual America Saves Week Survey

America Saves/American Savings Education Council

The 2015 America Saves-American Savings Education Council survey of adults revealed:

  • Those who said they are spending less than their income and saving the difference increased from 68% to 71% in the past year.
  • Those who said they are saving at least 5% of their income grew from 47% to 52%.
  • In the past year, the portion of respondents who said they had no consumer debt, or were reducing their consumer debt, rose from 76% to 78%.
  • Respondents who said they had “sufficient emergency savings to pay for unexpected expenses like car repairs or a doctor visit” rose from 64% to 66%.
  • In the past year, there was also an increase in the portion of respondents who said they were making good or excellent savings progress–from 35% in 2014 to 40% in 2015.
  • 43% reported knowing their net worth, 42% have a spending plan to meet savings goals, and 43% are saving automatically outside of work.
  • Almost half of respondents said they were “saving enough for a retirement” with “a desirable standard of living” (55%), save at least 10% of their income (52%), and, among the non-retired, save at work (49%).

[February 23, 2015.]


2015 State Financial Education Mandates

FINRA Investor Education Foundation/Montana State University

Results from a study by researchers at Montana State University, the Federal Reserve Board and the University of Wisconsin-Madison examined the effectiveness of state mandates on financial education for high school students. The study, entitled State Financial Education Mandates: It’s All in the Implementation,  was funded by the FINRA Investor Education Foundation and found young adults exposed to the rigorous financial education programs in the states examined had better credit outcomes later in life relative to young adults in control states.  For example:

  • Credit scores improved by 11 points in Georgia, 16 points in Idaho and 32 points in Texas.
  • These gains translate into a 2%, 3% and 5% increase in credit scores in Georgia, Idaho and Texas, respectively.
  • Ninety-day delinquency rates on credit accounts decreased in all three states.
  • Texas had the largest decrease in delinquency rate—a 6 percentage point drop, which translates to a relative decrease in delinquency rate of 33 percent. [January 2015.]


Getting Financially Fit in 2015

National Endowment for Financial Education

A December 2014 survey from the National Endowment for Financial Education (NEFE) finds:

  • 64% of adults in the top 10 US markets will make a financially-focused goal in 2015.
  • One in three (31%) rate the current quality of their financial life as worse than they expect it to be.
  • When faced with an unforeseen major expense (of which 63% said they experienced in 2014), Americans still rely on credit card use above all else at 36%.
  • Many are realizing the benefit of an emergency savings account, as 32% would use this option.
  • Since nearly half of respondents (48%) qualify themselves as living paycheck to paycheck, financial agility planned ahead of time is necessary to stay on track with resolutions.

[December 2014.]




Millennials & College Planning

Junior Achievement/The Allstate Foundation

Results of the Junior Achievement/Allstate Foundation “Millennials & College Planning” Survey of young adults between the ages of 18 and 29, indicates that:

  • 24% believe their student loan debt will ultimately be forgiven. The research also found that only one-in-five (21%) believe that student loans are still a good investment, down from nearly half in 2012.
  • For 60% of Millennials, financial aid is a deciding factor in their school choice. Among those not attending their first choice school this year, 62% said it was because they couldn’t afford it.
  • College tuition and loans top the list of money matters that are worrying Millennials ages 18-29, with one in five (21%) claiming it as their family’s main financial problem.
  • One-third of those students with loans are shelling out over $300 per month and 5% are actually paying more than $1,000 per month.
  • In April 2013, 40% of those with student loans were “very confident” in their ability to pay off their student loans. In 2014, that number rose to 50%.

[November 12, 2014.]


Students Head Back to Class with Technology in Tow

American Express Spending and Saving Tracker

  • Back-to-school spending is up 5% since last year, as parents say they’ll spend an average of $1,151 (vs. $1,094 in 2013 and $867 in 2012).
  • Parents expect to spend an average of $529 (46%) of their back-to-school budgets on electronic devices.
  • More than two-in-five parents usually pay for their back-to-school items with a credit card (44% vs. 39% in 2013), and cash (43% vs. 48% in 2013).

[August 13, 2014.]


Eighth Annual State of College Savings Survey

College Savings Foundation

The 2014-15 State of College Savings Survey found that:

  • 71% of parents said that increased public awareness of student loan debt had caused them to look at different strategies for funding their child’s education, including saving (45%), grants/scholarships/direct aid (30%), loans/borrowing (15%), and current income (7%).
  • 51% of all parents are already saving, with 46%, have saved more than $5,000 per child.
  • 55% of parents had started saving early–between the time their child was born through five years of age.
  • 24% are saving more for college than one year ago, up from 15 percent last year.
  • 33% of all parents own 529 college savings plans, and 25% said that 529s were their primary savings vehicle, higher than any other savings category.
  • 74% of parents expect their children to contribute to college; and 44% of those expect them to get a job.
  • 54% would ask friends or family for college savings gift rather than a material gift.

[August 6, 2014.]




How America Pays for College 2014

Sallie Mae /Ipsos Public Affairs

  • While the average amount spent on college was consistent with prior years, families spent more out of pocket (42% of college costs) while overall borrowing (22% of college costs) was at the lowest level in five years.
  • Families used grants and scholarships to cover 31% of college costs, and contributions from relatives and friends paid another 4%.
  • Families reported the highest enrollment in two-year public colleges since the survey began (34%, up from 30% last year). In addition, students opted to attend in-state institutions (69%), cut back on entertainment (66%), or live closer to home (61%) or at home (54%), among other cost-saving measures, to help reduce the cost of college.
  • 30% of students were the first in their family to attend college. These students were more likely to apply cost-saving measures (76% chose a school close to home and 72% lived at home), spent less on college overall, and received less financial support from their parents.

[July 31, 2014.]



Arizona Pathways to Life Success for University Students (APLUS)

Take Charge America Institute at the University of Arizona/Citi Foundation/National Endowment for

Financial Education

Wave3 of APLUS, Life After College: Drivers for Young Adult Success, an investigation at the University of Arizona that follows young adults from their college years to the workforce, is discovering how this time of passage affects financial attitudes, behaviors and overall well-being:

  • 50% of the more than 1,000 participants continue to rely on their family for financial support after finishing school—including 49% of those who are employed full time.
  • Patterns of financial behaviors practiced during the college years were drivers for three distinct pathways to young adulthood:
  • High-Functioning participants (12%) maintained consistently high levels of responsible financial behavior across all three waves;
  • Rebounding participants (61%) started college with moderately responsible financial behaviors that had declined by year four but rebounded by Wave 3 two years later;
  • Struggling participants (26%) started college with poor financial behaviors, which had further declined by year four; though their behaviors had improved two years on, they were still worse than during their first year of college and significantly lower than all other participants.

[June 2014.]





The Massachusetts Jump$tart Coalition has compiled the following collection of websites. Inclusion in this listing does not constitute an endorsement by the Coalition:
Governmental Resources
College Planning
Financial Games for Kids
Youth Financial Education
Financial Education Resources
Financial Advisors
New England Jump$tart State Coalition Websites 
Manage Your Finances From Your Mobile Device or Computer!
It’s easy to keep track of your finances on-the-go. Check out below some leading apps and reviews of more.
This on-line tool helps you track, save, and manage your finances for free.
Money Strands
Available in Spanish and supports banks worldwide as well as 44 currencies.
Easy On-line money management
General Money Management Resources
Choosing a Bank
The non-profit Massachusetts Community & Banking Council hosts a consumer-friendly site for picking an affordable bank account that is right for you. Find affordable financial services near you!
My Credit Union
This site is made in collaboration with Office of Consumer Protection, the National Credit Union Administration’s office. is dedicated to protecting the rights of consumers, resolving member complaints, and promoting financial literacy.
United Way For Greater Austin–Financial Toolkit
The United Way of Greater Austin created this financial toolkit for residents to get good and reliable resources and information on the following topics: Cash From Checks, Borrowing, Paying Back and Filing Taxes.
The Financial Clinic
The Financial Clinic (“the Clinic”) builds working poor families and individuals’ financial security by addressing their immediate financial challenges and helping them create trajectories for long term goals and financial mobility.
SaveUp is a revolutionary free rewards program to help people save money and get out of debt.
Wise Bread
A resource site on all types of frugal living options. You can learn about how to manage your finances, find a job, and free or cheap things to do for fun.
My Money.Gov
A product of the US Financial Literacy and Education commission, this site is a resource for all things financial – credit,homeownership, banking, retirement, savings, and more.
Money’s Best Friend
A great resource for everything financial. Get information and tools for everything from insurance to credit to budgeting and more!
Tomorrow’s Money
Resources on how to get started in investing as a novice, provided by the Office of the Massachusetts State Treasurer.
The Bee Hive
Learn more about building a budget, filing taxes, credit, sending money, banking, buying a home and more on this site, developed by One Economy Corporation and the United Way of Massachusetts Bay & Merrimack Valley.
Find a Better Bank
Are you confused about all the banking options? This organization keeps up with the latest offers so you can search for the best one for you in your area.
Citi Office of Financial Capability
This site, organized by Citigroup, provides links and resources on credit, insurance, retirement, investing, identity theft, and more.
Wi$eUp is a program designed for Generation X & Y women, by the US Dept of Labor’s Women’s Bureau. Its goals are to promote financial security through online education and to encourage responsible saving habits for future retirement.
Paying for College
American Student Assistance(ASA)
If you’re going to college or are a recent graduate, this Boston based Non-Profit organization is a great resource for getting answers about your student loans.
Massachusetts Colleges Online
Before you start looking for online colleges check out Massachusetts Colleges Online (MCO)  for information on on-line degrees and programs of 15 community colleges and 9 state colleges in Massachusetts.
“Planning for College: A Consumer Approach to the Higher Education Marketplace”, Mass INC
The place of college in the lives of current and future generations of American families has fundamentally changed. Once the privilege of a few, college is now a virtual prerequisite for joining and remaining in the ranks of the middle class. This economic reality means more students continue their education beyond high school each year. Ironically, concurrent with this trend of increased college going, the cost of higher education has become more difficult for Americans of all backgrounds to mange. Aside from a home purchase, a college degree is now the most significant investment many families make.
Massachusetts Educational Finance Authority (MEFA)
Quasi-public state agency provides workshops, on-line ifnormation, and favorable loan products. Check out MEFA’s YouTube Channel with videos on the basics of Saving For College.
However, If you are more interested in seeing MEFA professional present in a city near you, their website’s search engine will give you listings of where and when they will.
Federal vs. Private Student Loans
Are you looking for loans to pay for college? Are you unsure of which ones are Federal and which are private? This guide, done by the Federal Student Aid, an office of the U.S. Department of Education, clearly outlines what those differences are. Before you begin applying for loans, make sure you educate yourself on the different types available.
Here is a great source for information on budgeting and financing for college. It includes calculators to what types of scholarships are available to you.
Consumer Website on Financial Aid Options,
Compare rates, understand products, get instructions for forms, use calculators and more.
Federal Student Loan Repayment Plan (PDF)
If you currently have student loans you may qualify for the new federal government Income-Based Repayment (IBR) program, a new payment option for federal student loans that can help you keep your loan payments affordable with payment caps based on your income and family size.
Public Service Loan Forgiveness Program (PDF)
You may qualify for forgiveness of the remaining balance due on your federal student loans after 10 years of full-time employment at a public service or non-profit agency.
Saving For College
Find out information about college savings here.  This site provides college cost calculators, 529 planning information, and important financial aid information.